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CX Advisor

Louis Appia

louis (a) teresamonroe.com

3 languages

French, English, & Italian

28+

Years in multiple management roles

Louis has 28 years of experience in multiple management roles. He is a senior consultant at Teresa Monroe, specializing in CX program management. Louis has also been an entrepreneur in Switzerland, managing retail stores, and a project manager at Technip in Abu Dhabi. He served as Sales Director for the OEM division at Microsoft in Paris and EMEA, and as Sales Director at Symantec in Switzerland.

Louis excels in the design and deployment of CX measures and international project management. He is a certified Qualtrics expert with a strong focus on B2B expertise. Louis is proficient in conducting action plan workshops and driving the cultural transformation of organizations.

View some of our other team members & locations

Flavio Cimbalo

Senior Advisor
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Roman Grau

CX Designer
Click to view

Louis Appia

CX Advisor
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Fabrice Sabatier

CX Designer
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Nathalie Vaillant

Founder & CEO
Click to view

Andrea Montuschi

EX Advisor
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Jaime Valle

CX Advisor
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Florence Lagrange

Senior Advisor
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Hawai

United States

Our consultants in Hawai serve as a hub for innovation and relaxation, embodying the spirit of Aloha. Nestled in a paradise of natural beauty, this location allows us to fuse creativity with tranquility, fostering a unique working environment that stands out in the heart of the Pacific.

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Milano

Italy

In the fashion and design capital of the world, our Milano-based consultants blend style with strategy. Here, we channel the city's vibrant energy and forward-thinking ethos into our innovative solutions, ensuring that we remain at the forefront of business transformation.

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Amsterdam

Netherlands

Situated in one of Europe’s most dynamic cities, our Amsterdam consultants thrive on the city's progressive culture and rich history. This location is a beacon of creativity and entrepreneurship, allowing us to tap into a diverse and talented workforce to drive exceptional results.

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Geneve

Switzerland

In the heart of Geneva’s international business hub, our consultants are strategically placed to cater to a global clientele. Surrounded by world-renowned organisations, this location is ideal for fostering significant connections and delivering services with an uncompromising commitment to excellence.

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