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CX Designer

Vanessa Pedrini

vanessa (a) teresamonroe.com

4 languages

Italian, Romanian, French & English

2+

Years of management experience

Vanessa Pedrini has over 2 years of experience in customer experience, employee engagement, marketing, and management. She has developed training programs and customer journey development for Audemars Piguet. Vanessa has a hospitality management background focused on customer journey and CX and has gained international experience in cities such as Lausanne, Lugano, and Prague. She joined Teresa Monroe in 2022 as a CX Junior Consultant and has managed projects for Adeo and Leroy Merlin, as well as CX junior implementation for Legrand and ASML.

Vanessa excels in project management and is Qualtrics certified She is proficient in WordPress, HTML, and CSS, and has a strong attention to detail and customer orientation. Vanessa is an alumna of EHL.

View some of our other team members & locations

Fabrice Sabatier

CX Designer
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Philippe Printz

CX Designer
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Flavio Cimbalo

Senior Advisor
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Roman Grau

CX Designer
Click to view

Philippe Dumont

Partner
Click to view

David Shell

Senior Advisor
Click to view

Romain Gérard

CX Advisor
Click to view

Florence Lagrange

Senior Advisor
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Hawai

United States

Our consultants in Hawai serve as a hub for innovation and relaxation, embodying the spirit of Aloha. Nestled in a paradise of natural beauty, this location allows us to fuse creativity with tranquility, fostering a unique working environment that stands out in the heart of the Pacific.

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Milano

Italy

In the fashion and design capital of the world, our Milano-based consultants blend style with strategy. Here, we channel the city's vibrant energy and forward-thinking ethos into our innovative solutions, ensuring that we remain at the forefront of business transformation.

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Amsterdam

Netherlands

Situated in one of Europe’s most dynamic cities, our Amsterdam consultants thrive on the city's progressive culture and rich history. This location is a beacon of creativity and entrepreneurship, allowing us to tap into a diverse and talented workforce to drive exceptional results.

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Geneve

Switzerland

In the heart of Geneva’s international business hub, our consultants are strategically placed to cater to a global clientele. Surrounded by world-renowned organisations, this location is ideal for fostering significant connections and delivering services with an uncompromising commitment to excellence.

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