Roman has more than 3 years of experience in customer experience, employee engagement, marketing, and management. He has been responsible for CX implementation for clients such as Veolia, Ledger, Canadian National, Vival, and Opco Mobility. Roman has conducted Qualtrics training sessions for Videotron and Ledger and has managed Qualtrics AppFeedback Web Intercept integration along with API and CRM connection. Additionally, he has experience as a freelance web developer.

Roman is Qualtrics certified and excels in CX strategy. He is proficient in Wordpress, PHP, JavaScript, API, HTML, and CSS. Roman is also a certified Google Ads and Analytics professional, showcasing his broad skill set in technology and marketing.