Why is Employee Experience so important?

  • 70% of engaged employees indicate a good understanding of how to meet customer needs while only 17% of non-engaged employees can say the same thing

  • More than 50% of organizations say corporate culture influences productivity, creativity, profitability, firm value and growth rates

  • 89% of employers think pay is the #1 driver of employee attrition but less than 12% of employees cite pay as the reason  for leaving

  • Companies with highly engaged workers grew revenues 2,5x as much as those with low level of engagement

Delivering an end-to-end Employee Experience (EX) project for your organisation

Teresa Monroe is proposing an end-to-end offering to managing EX programs for medium to large enterprises. This includes how you build employee feedback mechanisms, drive action plans but also enable cultural change and change management within organizations.

We have also developed strategic partnership to deploy such program at scale around the globe.

  • With Qualtrics, we leverage the most advanced and versatile Employee Experience platform to instantly deploy global Employee Experience programs
  • With Capventis, we have highly skilled technical resources that can scale the most ambitious projects.
  • and with Sewster, we enable you to complement your core Employee Experience Program with talent management and leadership advisory services

Why you should choose Teresa Monroe?

Outstanding employee experience drives exceptional customer experience ! That is why Teresa Monroe gives great focus to EX by:

  • Assessing, recommending and coaching
  • Providing Program Management (creating quality programs, measuring and analyzing in addition to executing)
  • Providing implementation services

Still not convinced ?

Watch our short video above in which Stephanie Gandon, Director, Customer Experience & CRM at Ingenico Group, gives her testimonial about why Ingenico chose Teresa Monroe !