We are behind passionate CX leaders
Teresa Monroe not only retains a unique expertise on CX and EX strategic consulting and program management but also brings proven competencies with enterprise deployment and implementation capabilities on the market-leading Experience Management Platforms.

Teresa Monroe is the trusted partner behind some of the most ambitious Experience Programs launched by global B2B and B2C leaders:

Stephanie Gandon

Director, Customer Experience & CRM @ Ingenico Group

“At Ingenico, the Customer Experience Program led by Teresa Monroe has become the reference for our vision, strategy and action plan…”

Christian Regout

Customer Experience @ UTC Carrier

“Nathalie Vaillant and the Teresa Monroe team are highly professional, fun to work with and hard working – once you engage you will find solid results down the road. Teresa Monroe is supporting UTC Carrier on it’s Customer Experience global program, both on Strategy and Implementation.”

Remy de Tonnac

Partner @ ETF Partners

“The methodology and tools developed by TM are really filling a gap in the due diligence approach of VCs . It is a real win win for the VC and the company itself…”