The power of Sharing

Our partners offer an unmatched blend of senior executive experience in large multinational organizations.

Because of this unique hands-on expertise, we are bringing a refreshing, no non-sense approach to CX and EX. We are squarely focused on driving Results and Actions for you, not just delivering slideware!

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Nathalie Vaillant

Founder - Partner

27 years experience in multinational companies,
15 years as a CX Leader at Symantec Corp.
Speaker at various CX conferences.
NPS Certified. Volunteer activist
Founded TM in 2015

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Philippe Dumont

Partner

29-year experience in senior leadership roles at Microsoft EMEA and Symantec, including starting the CX practice at Symantec Corp.
Serial digital and mobile entrepreneur, board member and speaker

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Sandrine Wray-Decotenie

Partner

17 years multinational experience in B2B2C services.
Driving revenue with cost effectiveness. Leveraging lean principles, product / prices , EX and CX enhancement. CSR strong believer and entrepreneur