Enabling companies to deliver outstanding experiences to customers and employees
We help organizations bring their employee and customer experiences into an "emotional state" with innovative and creative solutions that are rooted in the reality of your business.
Who
We Are
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01We are an eXperience Management services firm
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02We focus on Customer Experience, Employee Engagement and Cultural Transformation
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03All our advisors & consultants have had CX lead roles and are used to engaging at executive level
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04We are a key partner from Qualtrics, the global leading CXM platform
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05We have offices in Paris and London, and an international network of CX consultants
Expertise
CX
Customer experience
In today's world, your company's reputation is only as good as the experience delivered to your average customers.
EX
Employee experience
Employee Experience Is The New Customer Experience, your customer's experience actually begins from the outside-out with your employees.
References
We are behind passionate CX leaders
Teresa Monroe not only retains a unique expertise on customer and employee experiences strategic consulting and program management, but also brings proven competencies with enterprise deployment and implementation capabilities with the market-leading Experience Management Platforms. Teresa Monroe is the trusted partner behind some of the most ambitious Experience Programs launched by global B2B and B2C leaders.
